Individuals who have quality or safety concerns are urged to contact the Riverview Patient Advocate, patientadvocate@rhahealthcare.org.  We assure you that every effort will be made to resolve the issue quickly and fairly.

If you feel the issue has not been resolved satisfactorily, you may contact The Joint Commission, an independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in accredited organizations. The Joint Commission can be contacted at 800/994-6610.

Information regarding accreditation and the accreditation performance of individual organizations can be obtained through The Joint Commission's website – www.jointcommission.org.